Warranty

Warranty:   Mailboxes and Aluminum Posts

Lettering / Personalization 

Lettering is warranted by Mr. Mailbox for the life of the mailbox. Our lettering is the best in the industry. Should a defect arise, Mr. Mailbox will provide replacement lettering [with photo proof of defect] at no cost. Application instructions will be included. Alternatively, mailboxes may be returned, shipping pre-paid, or brought in to have lettering re-applied by Mr. Mailbox at no charge.

Cedar Post, Important warranty notice!

Warranty coverage, NONE 

Aluminum Post Warranty;

Shipping & Returns

Installation / Shipping Options



Store Pick-Up: All items are available for store pick-up. There are no packing or handling charges for orders picked up at the store.


Installation: Have your mailbox and/or post professionally installed to USPS requirements. Our trained and insured personnel are fully equipped to get the job done right. All posts are set in concrete. Mailboxes are attached with top grade rust resistant hardware.  Your old mailbox and/or post will be removed and recycled.


Area Served: Fairfield County CT, Westchester & Putnam Counties NY, and nearby locations.


Shipping: United Parcel Service (UPS):  All purchases (except Cedar Posts*) can be shipped anywhere in continental USA at our preferred UPS corporate rates.  All items are shipped insured. Inspect for damage on arrival and immediately notify carrier of any damage.  Damage claims with carriers are the customers responsibility.
*Cedar post exceed UPS size limits and cannot be shipped. We suggest customers order Aluminum posts if destination is beyond local travel range.



Suitabilty / Accuracy

We strongly recommend double checking orders before placement to prevent errors. Customers are responsible for determining suitability of application.  All inquiries welcome prior to order placement.



Cancellations/returns

Orders in process where work has been started are subject to cancellation or change order fees. Minimum fee $30.

Non-stocking special order items subject to vendors cancellation policy. In most cases a special order item cannot be canceled if work has been started and payment will not be refunded.

Personalized, custom built  and, special order items are not returnable.

Standard, non-personalized items may be returned at buyers expense  if returned in brand new, re-saleable condition. Shipping costs are non-refundable.  Merchant fees incurred with credit cards are non refundable. A discounted amount may be offered for any goods not in brand new, resalable condition. If the amount offered is not satisfactory, items can be returned to customer at customer expense. We recommend customers choose items and colors carefully before placing order. If necessary to return, package securely and ship insured.

All returns must be pre-approved before shipment.

About Us

We specialize in high quality MAILBOXES & POSTS - MADE IN THE USA

For nearly 20 years, Mr Mailbox has specialized in helping people put just the right mailbox in front of their home or business. Our mailboxes and posts are top quality, built to last for decades and retain their beauty with minimum attention.

SHOWROOM HOURS

8 AM to 5 PM weekdays, 10 AM to 3 PM Saturday

Closed Sunday and major holidays

203-849-1144

Gift Certificates - Free Quotations - Design Assistance

Mr Mailbox has specialized in helping people put just the right mailbox in front of their home or business for over twenty years.. Our mailboxes and posts are top quality, built to last for decades and retain their beauty with minimum attention. Mr Mailbox has in- house capabilities to custom detail posts and personalize mailboxes to suit individual preferences. We also furnish custom property signage, plaques and mailbox solutions for groups of mailboxes. Use our website or visit one of our showrooms to find the right solution for your needs.

Our firm commitment to product excellence and customer satisfaction has not gone unnoticed. We are constantly rewarded with additional orders for second homes, house warming gifts, and other gift occasions to family and friends. Personalized Mr Mailboxes can be found across the United States, Canada, and as far away as Eastern Europe and many Caribbean Islands.

Our focus is on value. By careful selection of materials and suppliers, Mr Mailbox has become a widely recognized leader and often referred to as the gold standard by which others are measured. Years ago we standardized on Alaskan Yellow Cedar and Western Red Cedar for our mailbox posts and signposts. Competitors are still using the shorter-lived, and toxic, pressure-treated lumber or inferior Eastern White Cedar. These are short on strength, stability and durability.

Mr Mailbox LLC headquarters in Norwalk, CT serves all markets and provides installation services to Southwest Connecticut. We ship mailboxes and aluminum posts anywhere in continental USA via UPS or FedEx. Cedar posts which are fully assembled exceed size limitations for common shipping options.

Mr Mailbox of New York in Mt. Kisco, New York, an authorized licensee, serves residents of Westchester and Putnam Counties with a full array of products and services. Customers outside of these two counties should contact Mr. Mailbox headquarters in Norwalk, CT.

Review our web site, place an order on-line or contact us for assistance. With more than 25,000 mailboxes sold, we have acquired a lot of expertise. We can help you with one or a group of mailboxes tailored to your needs. Your questions are always welcome.

FAQS